Tuesday, September 3, 2024

How do you coach soft skills in a call center?

ICYMI: Research shows that 60% of business problems can be attributed to poor communication. That means that an agent must be able to hear and hear well.


https://www.businesscoach.services/how-do-you-coach-soft-skills-in-a-call-center
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What to Expect from the Coaching Process

ICYMI: The coaching process is a powerful tool for personal and professional growth. Learn what to expect from the coaching process from an ...