Sunday, August 4, 2024

How do you coach soft skills in a call center?

Research shows that 60% of business problems can be attributed to poor communication. That means that an agent must be able to hear and hear well.


https://www.businesscoach.services/how-do-you-coach-soft-skills-in-a-call-center
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The Pros and Cons of Obtaining a Power of Attorney: What You Need to Know

ICYMI: Obtaining a Power Of Attorney (POA) is an important decision that should not be taken lightly. Learn more about the pros & cons a...